Fault Reporting

If you have a fault with a streetlight near you, please report it using the form below. Please make sure you provide as much detail as possible to help us identify the fault. You can also call us to report a fault on 0800 7838 247

1 Name *
2 Contact Telephone *
3 Street *
4 Unit Number/Location *
5 Description of Fault *

If you require a confirmation email with details of your fault then please provide us with your email address below.


Privacy Statement

Please note the information you provide will only be used to assist Balfour Beatty and Cambridgeshire County Council in the resolution of the fault you have reported. It will not be passed to any 3rd party organisations or used in any way for marketing purposes.

The benefits will include:

  • Brand new street lights using the latest technology
  • More effective “white lights”
  • A saving of 8.5 million kilowatt hours of electricity
  • A saving of 4.5k tonnes of carbon emissions per year
  • New, safer steel columns and an innovative, future-proofed asset